Privacy policy

This is a courtesy translation of our German privacy policy. In the event of any discrepancy between the English and the German version, the German version shall prevail.

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and would like to thank you for your interest. In the following, we inform you about how we handle your personal data when you use our website. Personal data in this context means all data by which you can be personally identified.

1.2 The controller for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is smmb GmbH, Theodor-Heuss-Str. 2, 69469 Weinheim, Germany, tel.: on request, e-mail: info@crudos.shop. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When using our website for purely informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect such data as your browser transmits to our page server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us in order to display the website to you:

Our website visited
Date and time at the moment of access
Volume of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)

The processing takes place in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to subsequently check the server log files should there be concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries addressed to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the padlock symbol in your browser bar.

3) Hosting & content delivery network

Shopify

For the hosting of our website and the presentation of the page content we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

In the case of a data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted again after closing the browser (so-called "session cookies"), while others remain on your end device for a longer period and enable page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the retention period in the overview of the cookie settings of your web browser.

Insofar as personal data is also processed by individual cookies used by us, the processing takes place in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract, in accordance with Art. 6 (1) lit. a GDPR in the event of consent having been given, or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance, or exclude the acceptance of cookies for certain cases or in general.

Please note that the functionality of our website may be restricted if cookies are not accepted.

5) Contacting us

5.1 Klaviyo

For review reminders we use the services of the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

Solely on the basis of your express consent pursuant to Art. 6 (1) lit. a GDPR, we transmit your e-mail address and, where applicable, further customer data to the provider so that the provider can contact you with a review reminder by e-mail.

You may withdraw your consent at any time with effect for the future, either vis-à-vis us or vis-à-vis the provider.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has certified under the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

5.2 In the context of contacting us (e.g. via contact form or e-mail), personal data is processed - exclusively for the purpose of handling and responding to your request and only to the extent necessary for this purpose.

The legal basis for the processing of this data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations conflict with this.

5.3 - Klaviyo

For sending transactional e-mails, i.e. event-related messages triggered by a specific user interaction (such as conclusion of a contract, registration or password reset), we use the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in effective and user-friendly e-mail communication, we pass on the data provided by you when carrying out such a user action to this provider pursuant to Art. 6 (1) lit. f GDPR so that the provider handles the sending of e-mails on our behalf.

We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.

6) Data processing when opening a customer account

Pursuant to Art. 6 (1) lit. b GDPR, personal data will continue to be collected and processed to the extent required in each case if you provide it to us when opening a customer account. Which data is required for opening the account can be found in the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be effected by sending a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be deleted provided that all contracts concluded via the account have been fully performed, no statutory retention periods conflict with this and we have no continuing legitimate interest in further storage.

7) Use of customer data for direct advertising

7.1 Subscription to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used in order to be able to address you personally. For newsletter distribution we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receiving the newsletter by clicking a verification link sent to the e-mail address provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6 (1) lit. a GDPR. In this context, we store the IP address assigned by your internet service provider (ISP) as well as the date and time of the subscription in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when you subscribe to the newsletter is used strictly for the designated purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the outset. Following your unsubscription, your e-mail address will be deleted from our newsletter distribution list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this policy.

7.2 Distribution of the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers by e-mail for goods or services from our range that are similar to those already purchased. Pursuant to Section 7 (3) UWG, we do not need to obtain separate consent from you for this. In this respect, the data processing takes place solely on the basis of our legitimate interest in personalised direct advertising pursuant to Art. 6 (1) lit. f GDPR. If you objected to the use of your e-mail address for this purpose from the outset, we will not send you any e-mails.

You are entitled to object at any time with effect for the future to the use of your e-mail address for the aforementioned advertising purpose by sending a notification to the controller named at the beginning. You will incur only transmission costs at the basic rates for this. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued without undue delay.

7.3 Klaviyo

Our e-mail newsletters and other promotional e-mail communication are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in effective and user-friendly e-mail marketing, we pass on the data provided by you upon subscription to this provider pursuant to Art. 6 (1) lit. f GDPR so that the provider handles the sending of e-mails on our behalf.

Subject to your express consent pursuant to Art. 6 (1) lit. a GDPR, the provider also carries out a statistical evaluation of the success of e-mail campaigns by means of web beacons or tracking pixels in the e-mails sent, which can measure opening rates and specific interactions with the content of the newsletter. In this process, end device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but is not merged with other data sets.

You may withdraw your consent to e-mail tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.

7.4 Shopping cart reminders by e-mail

In the event that you abandon your purchase with us before completing the order, you have the option of being reminded once by e-mail of the contents of your virtual shopping cart.

The only mandatory information for sending this reminder is your e-mail address. The provision of further data is voluntary and will, where applicable, be used in order to be able to address you personally. For sending e-mails we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent in this respect by clicking a verification link sent to the e-mail address provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6 (1) lit. a GDPR for the sending of a shopping cart reminder. In this context, we store the IP address assigned by your internet service provider (ISP) as well as the date and time of the registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when you register for our e-mail notification service is used strictly for the designated purpose.

You can unsubscribe from the shopping cart reminders at any time by sending a corresponding message to the controller named at the outset. Following your unsubscription, your e-mail address will be deleted without undue delay from the distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this policy.

8) Data processing for order handling

8.1 Insofar as this is necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us is passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6 (1) lit. b GDPR.

Insofar as we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details transmitted by you when placing the order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6 (1) lit. c GDPR. In this context, your contact details are used strictly for the designated purpose of notifications about updates owed by us and are processed by us for this purpose only to the extent necessary for the respective information.

In order to process your order, we also work together with the following service provider(s), who support us wholly or partly in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 Disclosure of personal data to shipping service providers

- DHL

As transport service provider we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

We pass on your e-mail address and/or telephone number to the provider prior to delivery of the goods pursuant to Art. 6 (1) lit. a GDPR for the purpose of arranging a delivery date or announcing the delivery, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 (1) lit. b GDPR, we only pass on the name of the recipient and the delivery address to the provider. The disclosure only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of the delivery date with the provider or the delivery announcement is not possible.

Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DHL Express

As transport service provider we use the following provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DHL Express Austria

As transport service provider we use the following provider: DHL Express (Austria) GmbH, Am Europlatz 2 (Objekt G), 1120 Vienna

Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DHL Austria

As transport service provider we use the following provider: DHL Paket (Austria) GmbH, Campus 21, Liebermannstrasse F08/401, 2345 Brunn am Gebirge
Austria

Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.

8.3 - Anthropic Claude

In order to provide our services we use artificial intelligence software of the following provider: Anthropic Ireland Limited, 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29, Ireland

Information provided by you within the scope of a contractual relationship may be fed into the provider's software in order to organise, analyse, aggregate, modify, evaluate or process it for the provision of our service.

Information may also be transmitted to: Anthropic PBC, USA

The collection and further processing of this information takes place strictly for the designated purpose of performing the contract. Processing for the purposes of training and further developing the provider's AI language models is expressly precluded.

Insofar as personal data is also the subject of the processing, such processing takes place on the basis of our legitimate interest in the efficient design of our services and the optimal use of existing resources and technologies pursuant to Art. 6 (1) lit. f GDPR.

For our part, we have concluded a data processing agreement with the provider which ensures the protection of personal data processed via the provider and prohibits unauthorised disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
- Google Gemini

In order to provide our services we use artificial intelligence software of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Information may also be transmitted to: Google LLC, USA

Further legal information as well as Google's privacy provisions can be found at https://support.google.com/gemini/answer/13594961?hl=de
- OpenAI

In order to provide our services we use artificial intelligence software of the following provider: OpenAI Ireland Limited, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland

8.4 Use of payment service providers (payment services)

- Apple Pay

If you opt for the payment method "Apple Pay" of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the "Apple Pay" function of your end device operated with iOS, watchOS or macOS by debiting a payment card stored in "Apple Pay". Apple Pay uses security features that are integrated into the hardware and software of your device in order to protect your transactions. Authorising a payment therefore requires the entry of a code previously defined by you as well as verification by means of the "Face ID" or "Touch ID" function of your end device.

For the purpose of payment processing, the information provided by you during the ordering process, together with the information about your order, is passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay in order to carry out the payment. The encryption ensures that only the website via which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number as well as a transaction-specific, dynamic security code to the originating website in order to confirm the successful payment.

Insofar as personal data is processed in the course of the transmissions described, the processing takes place exclusively for the purpose of payment processing pursuant to Art. 6 (1) lit. b GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and time as well as the information as to whether the transaction was completed successfully. The anonymisation completely excludes any reference to a person. Apple uses the anonymised data to improve "Apple Pay" and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase that you made via Safari on your Mac, the Mac and the authorisation device communicate via an encrypted channel on the Apple servers. Apple does not process or store any of this information in a format by which you can be identified personally. You can deactivate the option of using Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay" and deactivate "Allow payments on Mac".

Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- bancontact

One or more online payment methods of the following provider are available on this website: Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium

If you select a payment method of the provider under which you pay in advance (such as credit card payment), the payment data provided by you during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6 (1) lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent that this is necessary for that purpose.
- BLIK

One or more online payment methods of the following provider are available on this website: Polski Standard Płatności Sp. z o.o., Czerniakowska 87a, 00-718 Warsaw, Poland

In order to process your payment, the payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6 (1) lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent that this is necessary for that purpose.
- EPS transfer

One or more online payment methods of the following provider are available on this website: PSA Payment Services Austria GmbH, Handelskai 92, Gate 2,1200 Vienna, Austria

If you opt for the payment method "Google Pay" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment is processed via the "Google Pay" application of your mobile end device running at least Android 4.4 ("KitKat") and equipped with an NFC function, by debiting a payment card stored in Google Pay or a payment system verified there (e.g. PayPal). In order to authorise a payment via Google Pay of more than EUR 25.00, your mobile end device must first be unlocked by means of the verification measure set up in each case (such as facial recognition, password, fingerprint or pattern).

For the purpose of payment processing, the information provided by you during the ordering process, together with the information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a uniquely assigned transaction number, by which a payment made is verified. This transaction number does not contain any information on the actual payment data of the means of payment stored by you in Google Pay, but is created and transmitted as a numerical token valid on a one-off basis. In all transactions via Google Pay, Google merely acts as an intermediary for handling the payment process. The transaction is carried out exclusively in the relationship between the user and the originating website by debiting the means of payment stored in Google Pay.

Insofar as personal data is processed in the course of the transmissions described, the processing takes place exclusively for the purpose of payment processing pursuant to Art. 6 (1) lit. b GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for each transaction carried out via Google Pay. This includes the date, time and amount of the transaction, the merchant's location and description, a description provided by the merchant of the goods or services purchased, photos that you have attached to the transaction, the name and e-mail address of the seller and buyer or of the sender and recipient, the payment method used, your description of the reason for the transaction as well as, where applicable, the offer associated with the transaction.

According to Google, this processing takes place exclusively pursuant to Art. 6 (1) lit. f GDPR on the basis of the legitimate interest in proper invoicing, the verification of transaction data and the optimisation and maintenance of the functionality of the Google Pay service.

Google further reserves the right to merge the processed transaction data with further information collected and stored by Google in the course of the use of other Google services.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection with Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- iDeal

One or more online payment methods of the following provider are available on this website: Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method under which the provider makes advance performance (such as purchase on account or purchase by instalments, or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in establishing the solvency of our customers, this data is forwarded by us to the provider pursuant to Art. 6 (1) lit. f GDPR for the purpose of a credit check. On the basis of the personal data provided by you as well as further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option selected by you can be granted with regard to payment default and/or receivables default risks.

In addition to provider-internal criteria, identity and creditworthiness information from the following credit agencies may also be taken into account for the decision within the scope of the application review pursuant to Art. 6 (1) lit. f GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data.

You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still remain entitled to process your personal data insofar as this is necessary for contractual payment processing.
- Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider under which you pay in advance, the payment data provided by you during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6 (1) lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent that this is necessary for that purpose.

If you select a payment method under which we make advance performance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in establishing your solvency in such cases, this data is forwarded by us to the provider pursuant to Art. 6 (1) lit. f GDPR for the purpose of a credit check. On the basis of the personal data provided by you as well as further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option selected by you can be granted with regard to payment default and/or receivables default risks.

This website uses PayPal Checkout, an online payment system of PayPal which is composed of PayPal's own payment methods and local payment methods of third-party providers.

In the case of payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "Pay Later" via PayPal, we pass on your payment data within the scope of payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The disclosure takes place pursuant to Art. 6 (1) lit. b GDPR and only to the extent that this is necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "Pay Later" via PayPal, PayPal reserves the right to carry out a credit report. For this purpose, your payment data may be passed on to credit agencies pursuant to Art. 6 (1) lit. f GDPR on the basis of PayPal's legitimate interest in establishing your solvency. PayPal uses the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still remain entitled to process your personal data insofar as this is necessary for contractual payment processing.

If the PayPal payment method "purchase on account" is available and selected, your payment data is first transmitted to PayPal in preparation for the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") in order to carry out the payment. The legal basis in each case is Art. 6 (1) lit. b GDPR. In this case, RatePay carries out an identity and credit check in its own name in order to establish solvency in accordance with the principle already mentioned above and passes on your payment data to credit agencies on the basis of the legitimate interest in establishing solvency pursuant to Art. 6 (1) lit. f GDPR. A list of the credit agencies which Ratepay may draw on can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using the payment method of a local third-party provider, your payment data is first passed on to PayPal in preparation for the payment pursuant to Art. 6 (1) lit. b GDPR. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the corresponding provider in order to carry out the payment pursuant to Art. 6 (1) lit. b GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further data protection information, please refer to PayPal's privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full
- TWINT

One or more online payment methods of the following provider are available on this website: TWINT AG, Stauffacherstrasse 31, CH-8004 Zurich, Switzerland

In the case of a data transfer to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

8.5 Electronic withdrawal function for distance contracts

Consumers who conclude contracts on this website in respect of which a statutory right of withdrawal exists have the option of declaring the withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

When using the withdrawal function, in addition to information identifying the contract to be withdrawn from, further personal information such as the consumer's first and last name as well as e-mail address must be provided or confirmed.

The collection of this information and its transmission to us takes place pursuant to Art. 6 (1) lit. b GDPR and only to the extent that it is necessary for the proper handling of the withdrawal. Also on the basis of Art. 6 (1) lit. b GDPR, the personal data provided is used in order to confirm receipt of the declaration of withdrawal by e-mail. A further legal basis for the processing is Art. 6 (1) lit. c GDPR. We are legally obliged to provide an electronic withdrawal function for consumer distance contracts subject to payment.

9) Tools and miscellaneous

9.1 Billbee

For handling our accounting we use the cloud-based accounting software service of the following provider: Billbee GmbH, Arolser Str. 10, 34477 Twistetal, Germany

The provider processes incoming and outgoing invoices as well as, where applicable, our company's bank transactions in order to record invoices automatically, match them to the transactions and, on this basis, prepare the financial accounting in a partly automated process.

Insofar as personal data is also processed in this context, the processing takes place on the basis of our legitimate interest in an efficient organisation and documentation of our business transactions pursuant to Art. 6 (1) lit. f GDPR.

9.2 Cookie consent tool

In order to obtain effective user consent for cookies requiring consent and cookie-based applications, this website uses a so-called "cookie consent tool". The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking the relevant box. This ensures that such cookies are only set on the respective user's end device if consent has been given.

The tool sets technically necessary cookies in order to store your cookie preferences. As a matter of principle, no personal user data is processed in this context.

If, in an individual case, personal data (such as the IP address) is nevertheless processed for the purpose of storing, allocating or logging cookie settings, such processing takes place pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6 (1) lit. c GDPR. As controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user's consent.

Insofar as necessary, we have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

10) Data subject rights

10.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

10.2 RIGHT TO OBJECT

IF, WITHIN THE SCOPE OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH MARKETING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

11) Retention period for personal data

The retention period for personal data is determined by the respective legal basis, the purpose of the processing and - where relevant - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data is processed on the basis of express consent pursuant to Art. 6 (1) lit. a GDPR, the data concerned is stored until you withdraw your consent.

If statutory retention periods exist for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) lit. b GDPR, this data is routinely deleted after expiry of the retention periods, provided that it is no longer necessary for the performance or initiation of a contract and/or we have no continuing legitimate interest in further storage.

Where personal data is processed on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where personal data is processed for the purposes of direct marketing on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this policy on specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Last updated: 24/07/2026, 15:22:36

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